What is the cancellation policy?
You may change the date of your trip free of charge up to 30 days before departure. You may also cancel your booking at any time prior to the start of your trip. The following conditions will then apply:
More than 90 days before departure → 75% refund, or a 100% credit of the amounts paid, valid for the next 12 months
Between 60 and 90 days before departure → 50% refund, or a 75% credit of the amounts paid, valid for the next 12 months
Between 30 and 60 days before departure → 25% refund, or a 50% credit of the amounts paid, valid for the next 12 months
Less than 30 days before departure → No refund, or a 50% credit of the amounts paid, valid for the next 12 months
You may also take out cancellation insurance with our partner Chapka Insurance. This option will be offered at the time of booking. More information about the insurance is available here.
Please note that a Trip Credit cannot be converted to a refund at a later date.