Pyrenees

Yes, our trips will go on paths and small roads where neither road bikes nor mountain bikes will be suitable.

You can bring your own gravel bike or hire one from ours. Our well specced bikes with tubeless tires means a much lower risk of punctures and mechanical problems during your trip.

would you like to test a bike before you buy ? Our partner Origine is offering you the first day's hire of your bike, fully refunded if you decide to buy a Graxx or Help afterwards.

We have 3 levels of expeditions - you can find them on this page HERE by clicking on the "Compare the levels" link. These levels have been designed to enable as many people as possible to join one of our trips. Our expeditions are adventures, not races. We start together and we finish together, it's the GravelUp speed.

If, however, you are still unsure, you can write to us at bonjour@gravelup.earth and we will contact you to help you assess your level. We can also help you prepare for your adventure, just ask us.

Our guides are carefully chosen based on their experience and local knowledge of each region to guarantee you an unforgettable adventure. All our guides have French State validated bike qualifications. They are also French levels 1 and 2 first aid trained as you would expect.

You can change the date of your trip free of charge up to 30 days before departure. You can also cancel at any time before the start of the trip subject to payment of a cancellation fee. If the cancellation occurs:

• More than 90 days prior to Departure => Receive a Refund of 75% of all payments already made (including deposits) OR a Trip Credit of 100%

• Between 61 and 90 days prior to Departure => Receive a Refund of 50% of all payments already made (including deposits) OR a Trip Credit of 75%

• Between 31 and 60 days prior to Departure => Receive a Refund of 25% of all payments already made (including deposits) OR a Trip Credit of 75%

• 30 days or less prior to Departure => No Refund OR Trip Credit of 50%

Please note that a Trip Credit cannot be converted to a refund at a later date.

To protect yourself against last minute cancellation, we advise you to subscribe to our cancellation insurance through our partner Chapka insurance, with a guarantee which also covers you in case of contracting the Covid-19. Please note that such insurance can only be subscribed within 48 hours following the order of your trip. Subscription link available here.

Important: the realisation of the trip is conditional on the registration of a minimum number of participants to guarantee the departure. We commit ourselves to confirm a trip at the latest 30 days before the departure date. In the event that the trip cannot take place because the minimum number of participants is not reached, you will be reimbursed for any sums paid but will not be entitled to any compensation. You will be informed by email whether or not a trip is confirmed.